Description
Test Bank for The Administrative Dental Assistant 4th Edition by Linda J. Gaylor, ISBN: 9780323294508
Table of Contents
PART I: Introduction to the Dental Profession
1. Orientation to the Dental Profession 2. Dental Basics
PART II: Communication Skills: Principles and Practices
3. Communication Skills and Tools 4. Written Correspondence and Electronic Communication 5. Patient Relations 6. Dental Healthcare Team Communications
PART III: Managing Dental Office Systems
7. Computerized Dental Practice 8. Patient Clinical Records 9. Information Management and Security 10. Dental Patient Scheduling 11. Continuing Care Program (Recall or Re-care Systems) 12. Inventory Management 13. Office Equipment
PART IV: Managing Dental Office Finances
14. Financial Arrangement and Collection Procedures 15. Dental Insurance Processing 16. Bookkeeping Procedures: Accounts Payable 17. Bookkeeping Procedures: Accounts Receivable
PART V: Managing Your Career
18. Employment Strategies
